Changes to your cloud service can boost your business and productivity, but poor change management can spell trouble for you, your employees and your clients. Our change management services can dramatically improve the success rate of CRM adoption. The services target key problem areas across all aspects of your CRM tools.
Our team begins by examining employees affected by the new programme and completing a Readiness Analysis. The Analysis provides an in-depth assessment of topics such as employee attitude, company culture, motivational impact and job competency.
Based on these findings, our expert team creates a customised change management programme. The programme is based around five key areas, to ensure global success and smooth adoption of the change.
- Communication: The key to any successful change management programme getting the perfect message to the right people at the perfect time. Our programme ensures the message is delivered on time.
- Sponsorship: Sponsorship has been found to be the number one predictor of success of any change management programme. Our programme advises on the ideal approach to garnering sponsorship.
- Doption: Any change has to work for the ground-level, front end users. Our team help smooth any kinks in the adoption process, looking at areas as diverse as UI and payment schemes.
- Process: Any change to the business must comply with the businesses goals and objectives. Ensuring the change directly contributes to the goals of the business helps ensure a successful adoption.
- Training: We take a hands on and innovative approach to training to ensure that you and your employees are ready to use the changes to their full potential as quickly as possible.
With our customised change management services, you can be sure that changes will run smoothly. Webuters Technologies commits to an integrated partnership with your business to help it achieve the best possible results.