A US-based company with its offices spread across many countries deals in Finished Goods and Print on Demand products. They provide a wide range of customized visual communications solutions ranging from executing their ideas to customized finished goods and delivering them to the customers.
A B2B solution in Shopify with the implementation of a TruDesk ticket-managing system for the order approval process came as a challenge. The XMPie APIs for print-on-demand products were to be used to complete the process and move information from one to another server for printing. Connecting the website with the monarch for payment handling and FedEx for shipping method handling was another challenge that came across.
Since a lot of customization was required in both frontend and backend of the website, it became a challenge due to the following restrictions of Shopify:
The customization to Shopify store were made, and the app was integrated to meet the additional requirement that were hindered by the Shopify restrictions. A clean backend interface for admin made management easy for our customer. The staff members and vendors now have their own space to manage things, where latter can access things from front end by visiting the vendor portal. The admin can view and manage everything on the store. With the elegant and smooth front end, customers can easily search for their desired products and place orders. The training manuals were included to help them understand the process, refer in case of doubt and keep things running smooth. All the challenges involved were addresses and overcame; customer’s requirement was met and delivered product added value their business.