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Accomplish Your Career Goals

At Webuters, our positive work environment and good work culture makes all the difference in employee morale and job satisfaction. So if you’re looking for a place to grow your career, come join us!

Make a difference…Webuters is the right place!

If you&#8217;re passionate about technology and want to work with a team of like-minded individuals, Webuters is the place for you. We believe in developing future leaders and strive to create an environment that fosters growth and collaboration. If you are ready, take our current opportunities.

Why Join Webuters?

Career

We understand that our clients are the driving force behind their own success. We also know that each business has different needs and goals. That's why we offer a variety of services that can be customized to fit each client's unique situation. Whether it's a startup or a giant organization, we're here to help our clients grow and succeed.

Client Value

We all have different leadership styles because we know that there is no one "right" way to lead. We believe in leadership by example and we know what works for us and our team. To create and maintain a healthy and successful team, our leaders models the behavior they want to see in their team members. 

Leadership by Example

We hold ourselves accountable to our values in everything we do, from the way we treat clients and employees, to the products and services we deliver. We believe that ethical business practices are not only the right thing to do, but they're also good for business. When our clients know that they can trust us to be honest and transparent, they're more likely to do business with us again in the future.

Integrity and Transparency

We know that your business is important to you and that you want to see it succeed. That's why we work hard to help you reach your goals. We'll do whatever it takes to make sure your business is successful, including working with a great sense of team spirit and ensuring utmost job satisfaction. With our help, you'll be more engaged and productive, and your business will thrive.

Fairness

Our excellence in service is reflected in the feedback we received! We're always striving to provide the best possible experience for our employees and customers, and it's great to know that our efforts are appreciated. We're constantly working to improve our procedures and policies to ensure that everyone who interacts with our company has a positive experience. 

Excellence

For us, diversity and inclusion are about more than just race or gender. It's about celebrating the unique perspectives and experiences that each of us bring to the table. It's about creating an environment where everyone feels valued, respected, and included. And when it comes to business, diversity and inclusion are our key priorities. 

Diversity

A happy workplace is a productive workplace. Webuters understands that and makes it a priority to create a positive work environment and culture. This not only benefits employees, but the company as a whole. When morale is high, job satisfaction follows and employees are more likely to be engaged and productive. Webuters puts its employees first by providing a supportive and collaborative environment. We believe in open communication and feedback, so that everyone can do their best work. 

At Webuters, our positive work environment and good work culture makes all the difference in employee morale and job satisfaction. So if you’re looking for a place to grow your career, come join us!

AI & IoT

<div align="justify">Webuters helped a client in customizing their existing Chabot platform to make it efficient and intelligent. The solution was delivered using the best of technologies including Nodejs, Reactjs, Amazon Elastic Search, Amazon s3, cloud Natural Language API, SaaS, and more. The client also required separating their website and the bot editor for improved management and better user experience. </div>

Artificial Intelligence Chatbot Platform Delivering Better User Experience

All Case Studies

Webuters customized the Salesforce Accounting Seed Package for a US-based business to overcome the loopholes in the existing system and be able to make the most of the package.

Customization of Salesforce Accounting Software to Optimized Version

Webuters developed a mobile and web app for an asset capture business to help it accelerate its operations and scale. The client was using Salesforce.com and had no app for capturing asset. Webuters was successful in creating a mobile and web app for business using cutting edge technologies like DynamoDB, React Native, GraphQL, Angular, Nodejs, AWS App Sync and other AWS services including AWS CloudWatch, Amazon Rekognition, AWS Lamda, AWS CloudFormation and more. The end result helped client save time and money.

Intelligent Mobile and Web App for Asset Capture

A US-based company with its offices spread across many countries deals in Finished Goods and Print on Demand products. They provide a wide range of customized visual communications solutions ranging from executing their ideas to customized finished goods and delivering them to the customers.

B2B eCcommerce Solution and App to Make an Impact

The US Based Company was looking for E-Business portfolio which moves out their Products For hiking up the sales through good profit margins. The amalgamation of Business with Information Technology or E-world is basically deep seated dynamic IT Strategies and Technological transformation of business objectives. It helps the Business environment to digitize its processes, information and optimize the software portfolio’s by latest technical know hows, thereby giving the best fit profit edge to win over competitions.

MWS-enabled Solution for E-Business

<div align="justify">Customers are critical to the success of any business. Realizing this importance a client contacted Webuters for a solution to manage business data efficiently, reduce manual work and overcome the challenge to build long-lasting relationships with customers. They also wanted to increase their business profits through the correct management system.  </div>

Implementation of Custom CRM Improved Customer Relations

Business was looking for variety of insights for their sales and marketing team, which is going to help business in taking pro-active decision making. Business was already using Salesforce Sales cloud to manage their membership program, their prospects, opportunities etc. Now they wanted to leverage the benefits of Salesforce Einstein Analytics cloud for better marketing predictions, engages the community members, pro-active planning to build better eco-system.

Implementation of Salesforce Einstein Analytics and Customization

<div align="justify">
The business was looking for well optimized Mobile &amp; Web presence for delivering their news, and content online, as well as live-stream the program and radio service to the user. Their expectation was to get a very lightweight and fast browsing system, using which audience can quickly access their online content without delaying in content loading speed.
Also, they were operating internationally so there was a use case to display the country or region-specific news content to users who select their recommendations. So, by considering all of this and following the GDPR, Compliance, and other data governance policies, applicable for country-specific content delivery we build and delivered a system of their dreams. Our solution was targeted to their web, and mobile (iOS, Android) user base.
</div>

Well Optimized Mobile & Web Presence for a News Business

Webuters assisted a business in gaining maximum online exposure through single nodal management of products for improved online selling and customer management. The company benefits from a smarter digital experience, happy customers, and easy product management.

Enhanced Online Selling Experience with WooCommerce & Custom Development

<div align="justify">With NPSP, Webuters was able to streamline the donation management process, improve both donor engagement and operational productivity for its nonprofit client. As a result of implementing NPSP, the client has seen a significant increase in donations and donor satisfaction.</div>

Salesforce Nonprofit Success Pack (NPSP) Implementation for an International Nonprofit

<div align="justify">For a hospitality client, Webuters developed a next-generation mobile app. The app enables them to receive orders quickly and easily. It has an easy-to-use interface and allows customers to order food from anywhere and from any menu on the property at any time. The app also automates the ordering process, as well as provides information on the status of the food to customers, among other things.</div>

Next Generation Mobile App for Hospitality

Webuters used robotic process automation (RPA) to help a nonprofit accelerate its operations. The nonprofit was dealing with time-consuming and resource-intensive manual processes and error-prone operations. Webuters was successful in automating business processes and bring accuracy to operations, allowing the nonprofit to save time and money.

Intelligent RPA (end-to-end) Automation Improved Nonprofit’s Efficiency and Productivity

<div align="justify">For a leading global nonprofit client, Webuters integrated Salesforce and Splunk. The integration of Splunk and Salesforce by Webuters allowed the company to monitor all operational activities, manage data through extensive reports and dashboards, analyze trends and user behavior, and improve security.</div>

Salesforce Journey of NGO Accelerated With Splunk

<div align="justify">Webuters integrated Salesforce Nonprofit Success Pack (NPSP) with NetSuite for its client, a leading global nonprofit. By customizing the Salesforce NPSP package and seamlessly integrating it with NetSuite without disrupting the existing system. This integration resulted in the elimination of manual efforts to map and track financials, manage financial insights, and determine where the fund is invested. Read this case study to learn how the integration of Salesforce and NetSuite has improved the financial accuracy, speed, and quality of work at a nonprofit.</div>

Salesforce-Netsuite Integration Improved a Nonprofit’s Lead-to-Invoice Process

CRM & ERP

E-Commerce

Mobile Apps

Web Portals & Apps

You&#8217;re a busy B2B entrepreneur managing your online store when you notice that your cart abandonment rates are skyrocketing. What&#8217;s going on? Is it a glitch in the system or are your customers simply losing interest? Rest assured, you&#8217;re not alone – a 2021 report from Baymard Institute reveals that a staggering 69.82% of online shopping carts are abandoned.
With B2B commerce flourishing and showing no signs of slowing down in 2022 and beyond, and Statista predicting that a whopping <a href="https://www.statista.com/statistics/273104/us-b2b-e-commerce-share/" target="_blank" rel="noopener">17% of B2B sales</a> will be generated digitally in 2023, you simply can&#8217;t afford to let customers slip through the cracks. 
We understand that addressing cart abandonment in B2B e-commerce is a complicated challenge every online entrepreneur inevitably faces. But don&#8217;t worry, we&#8217;ve got you covered with practical, actionable strategies to help turn those abandoned carts into completed orders.
<h2>What is B2B E-commerce?</h2>
At its core, <a href="https://www.webuters.com/7-ways-to-greatly-improve-your-ecommerce-b2b-website/" target="_blank" rel="noopener">B2B ecommerce</a> is all about forging meaningful, long-lasting relationships between businesses. It&#8217;s a world where one company relies on another to provide the essential products and services that keep their operations running smoothly. The stakes are high, and emotions can run deep as businesses seek to establish trust and confidence in their partners.
Unlike B2C ecommerce, where transactions tend to be smaller and more straightforward, B2B ecommerce involves larger, more intricate deals that can span weeks or even months. The decision-making process often involves multiple stakeholders, each bringing their own unique perspectives and emotions to the table. As a result, B2B ecommerce is less about impulsive purchases and more about nurturing strong, reliable connections between businesses.
In this emotionally charged landscape, the challenges facing B2B ecommerce businesses can be difficult, with cart abandonment being a prime example. As buyers grapple with their anxieties, uncertainties, and the complexities of the purchasing process, it&#8217;s crucial for B2B ecommerce businesses to recognize and address these emotional undercurrents. By doing so, they can foster a sense of security and comfort, ultimately guiding their customers towards successful transactions and lasting partnerships.
<h2>Why Shoppers Abandon Their Carts?</h2>
In the B2B e-commerce realm, cart abandonment often stems from an intricate web of emotions and practical factors. As you navigate this complex landscape, you&#8217;ll find that buyers may be uncertain about their purchase, feel inundated by the countless choices, or find themselves wrestling with a cumbersome checkout process.
Understanding key cause is crucial for <a href="https://www.webuters.com/dont-let-abandoned-carts-be-a-pain-point-heres-how-to-reduce-them" target="_blank" rel="noopener">controlling the cart abandonment</a>. Various factors can drive customers to leave their carts behind, casting a shadow over your business. Some of the most frequent offenders include slow page loading times, ambiguous checkout procedures, limited payment methods, and daunting shipping fees.
But don&#8217;t lose heart; there&#8217;s a silver lining to this challenge. By optimizing your website and smoothing out the online shopping journey, you can transform cart abandonment from a vexing problem into a valuable opportunity. By addressing your customers&#8217; concerns with empathy and care, you can rekindle their connection to your store and recapture their lost sales.
Answer to why Shoppers abandon their carts: <a href="https://www.webuters.com/uncovering-the-top-reasons-why-shoppers-abandon-their-carts" target="_blank" rel="noopener">Uncovering the Top Reasons Why Shoppers Abandon Their Carts</a>
<h2>How to Nurture Lost Shoppers Back to the Cart?</h2>
You&#8217;ve worked hard to address the root causes of cart abandonment, but some customers will inevitably leave their carts behind. With the right strategies in place, B2B e-commerce businesses can triumph over cart abandonment and pave the way to success. Let&#8217;s explore how you can turn these losses into wins with a little empathy, creativity, and perseverance.
<h3>Retarget Campaigns to Build a Relation</h3>
Retargeting campaigns can be a powerful tool to gently remind customers about their abandoned carts. By displaying personalized ads on social media platforms and other websites they frequent, you can create an emotional connection and entice them to return to your site to complete their purchase. Reports also show that retargeted ads can bring back 26% of the shoppers.
<h3>Email Recovery Campaigns Can Bring Back Shoppers</h3>
One of the most effective ways to recover abandoned carts in B2B e-commerce is through carefully crafted email campaigns. Send personalized, emotionally engaging messages that remind customers of the items they left behind, offer assistance, and provide incentives like discounts or free shipping. Remember, timing is critical &#8211; send the recovery mail soon after the cart is left abandonment this will maximize the chances of conversion.
<h3>Exit-Intent Popups Can be a Saviour</h3>
Introduce exit-intent popups on your website to gently catch your customers&#8217; attention as they&#8217;re on the verge of leaving. These thoughtful popups can create a warm sense of urgency, present heartfelt special offers, or kindly request feedback to gain insight into their reasons for leaving the cart behind. In some cases, this compassionate approach could be the gentle nudge they need to feel supported and complete their purchase.
<h3>Post-Purchase Follow-ups are Important</h3>
In the world of B2B e-commerce, the bond between you and your customers extends far beyond a simple transaction. Embrace those who have returned to complete their purchases with heartfelt post-purchase follow-ups. Express your gratitude for their business, invite them to share their thoughts and experiences, and offer valuable resources that nurture a deep, emotionally fulfilling connection that will stand the test of time.
<h3>Find Collaborative Solutions</h3>
Sometimes, recovering abandoned carts requires going beyond your own capabilities. Collaborate with B2B e-commerce experts, marketing agencies, or software providers to implement advanced solutions that streamline the cart recovery process. By joining forces, you can learn from industry veterans and tap into their knowledge, ensuring the best results for your business.
<h3>Persistence and Empathy is the Key</h3>
Recovering abandoned carts in B2B e-commerce is not just about employing clever tactics but also understanding and connecting with your customers on an emotional level. By implementing these strategies and putting yourself in your customers&#8217; shoes, you can transform cart abandonment from a frustrating obstacle into an opportunity for growth and long-term success.
<h2>Steps to Implement a Cart Abandonment Strategy</h2>
Let&#8217;s face it, implementing a cart abandonment strategy can seem like a challenging task. But, it&#8217;s not as complicated as it sounds. With a little bit of planning and teamwork, you&#8217;ll be able to put together a strategy that keeps your customers coming back for more.
Step 1: Know Your Customers
The first step in any successful strategy is knowing your customers. After all, how can you win back their hearts if you don&#8217;t know what makes them tick? Take some time to analyze customer data, read reviews, and even talk to your customers directly to get a clear picture of their needs, preferences, and pain points.
Step 2: Identify the Key Issues
Now that you have a better understanding of your customers, it&#8217;s time to pinpoint the main reasons they&#8217;re abandoning their carts. Is it due to high shipping costs? A complicated checkout process? Or maybe they&#8217;re just not sure about the product? Once you&#8217;ve identified the key issues, you can start crafting solutions that directly address these concerns.
However, experts say that optimizating checkout process can increase conversions by 35.62%.
Step 3: Build Your Dream Team
No one can do it all on their own, and that&#8217;s why it&#8217;s essential to build together a team of experts to help implement your cart abandonment strategy. The team should include developers, marketers, designers, and customer service representatives. The more diverse your team, the better equipped you&#8217;ll be to tackle every aspect of cart abandonment.
Step 4: Choose the Right Tools
Having the right tools in your arsenal can make all the difference in the success of your cart abandonment strategy. Research and invest in cart abandonment software, email marketing platforms, and analytics tools that will help you monitor, analyze, and optimize your efforts.
Step 5: Create a Multifaceted Plan
A well-rounded cart abandonment strategy involves multiple tactics, from retargeting ads and personalized emails to exit-intent popups and website optimizations. Don&#8217;t be afraid to get creative and test out different approaches to see what resonates with your customers.
Step 6: Monitor, Measure, and Adjust
Once you&#8217;ve implemented your strategy, it&#8217;s essential to keep a close eye on how it&#8217;s performing. Analyze data, track key performance indicators (KPIs), and gather customer feedback to know what&#8217;s working and what isn&#8217;t. Based on your findings, make adjustments to your strategy and continue refining your approach.
Step 7: Celebrate Your Success
As you start to see the fruits of your labor, take a moment to celebrate your success. Implementing a cart abandonment strategy is no small feat, and you deserve to acknowledge the hard work you and your team have put in. And remember, the journey doesn&#8217;t end here—keep learning, adapting, and improving your strategy to ensure long-lasting success.
So, there you have it—a friendly, step-by-step process to implementing a cart abandonment strategy that really works. Just remember to keep the lines of communication open with your customers and be ready to adapt as needed. With a little bit of patience and a lot of empathy, you&#8217;ll be well on your way to reducing cart abandonment and boosting your bottom line.
<h2>In Summary</h2>
In the world of B2B ecommerce, addressing cart abandonment is about understanding your customers&#8217; needs. By implementing the strategies we&#8217;ve outlined here, you can not only reduce cart abandonment rates but also build lasting relationships with your customers, ultimately driving your business to new heights. Remember, it&#8217;s all about creating an engaging, human-centric shopping experience that leaves your customers feeling valued and eager to do business with you. So, put these tips into action, and watch your B2B ecommerce success soar.
If you&#8217;re eager to take your B2B ecommerce store to the next level and need a helping hand, our expert team is here to assist you. We specialize in ecommerce development services, tailored to meet the unique needs of your business. Don&#8217;t hesitate to reach out to us, and together, we&#8217;ll design a custom solution that not only tackles cart abandonment but also propels your business towards long-term success.

b2b E-commerce

Addressing Cart Abandonment in B2B E-commerce: Strategies for Success

Nodejs development

How to Test Your Node.js Application?

Artificial intelligence is rapidly advancing, and OpenAI is leading the way by making AI technology accessible to everyone. The company has recently announced its ChatGPT and Whisper API, making cutting-edge AI technology available to everyone. This new offering from OpenAI will enable developers to quickly and easily create powerful AI applications.
The company has recently announced its ChatGPT &amp; Whisper API, making cutting-edge AI technology available to everyone. This new offering from OpenAI will enable developers to quickly and easily create powerful AI applications.
Cost Reduction and Better Access 
Since December 2022, OpenAI has significantly decreased the cost of ChatGPT by 90%. The cost savings are now being extended to API users, enabling more businesses to utilize OpenAI&#8217;s language and speech-to-text capabilities. This will lead to the development of next-generation apps that are powered by ChatGPT and Whisper.
OpenAI aims to ensure that anyone can create with AI. In response to feedback from developers, the company has updated its API terms of service to better meet their requirements.
ChatGPT API: GPT-3.5-Turbo 
OpenAI has recently launched a new model family called GPT-3.5-Turbo, specifically designed for non-chat applications. The pricing for this model is significantly cheaper than the existing GPT-3.5 models, costing only $0.002 per 1k tokens. This model provides excellent performance and is compatible with ChatGPT.
The GPT-3.5-Turbo model uses Chat Markup Language (ChatML) format, which allows input to be rendered as a sequence of tokens for the model to process. OpenAI is committed to improving the ChatGPT models and making these upgrades available to developers.
Dedicated Instances
OpenAI has recently introduced a new feature called &#8220;dedicated instances&#8221; that enables users to have greater control over their model versions and system performance. Dedicated instances are available for developers who wish to reserve compute infrastructure solely for their requests and pay for a specified period.
With dedicated instances, developers have complete autonomy over the instance&#8217;s load, the choice to enable longer context limits, and the ability to pin the model snapshot. For developers who process over approximately 450M tokens per day, dedicated instances can be a cost-effective option.
Whisper API: Large-v2 Model
In September 2022, OpenAI released an open-source API called Whisper, which is a speech-to-text model. Since its release, developers have praised the Whisper API, but some have found it challenging to use. In response, OpenAI is now offering the large-v2 model through its API to make it more accessible to developers. The API provides on-demand access at a rate of $0.006 per minute. The Whisper API can be used through transcriptions or translation endpoints, allowing for the transcription or translation of source language into English.
Developer Focus 
OpenAI values the feedback provided by developers and has taken steps to enhance its API terms of service to cater to their requirements. The organization has pledged to enhance its uptime in the coming months to ensure that all users receive a dependable service.
In response to developer feedback, OpenAI has implemented various changes, such as seeking consent from the organization before using data provided through the API for service enhancements, implementing a default data retention policy of 30 days, improving its developer documentation, and streamlining its usage policies and Terms of Service.
<h2>Conclusion </h2>
OpenAI&#8217;s ChatGPT and Whisper models are now more accessible and affordable for developers. With dedicated instances, new models, and convenient on-demand access to Whisper&#8217;s speech-to-text model, developers can leverage cutting-edge technology to build the next generation of AI-powered apps. OpenAI&#8217;s commitment to improving its service and responsiveness to developer feedback shows that the company is dedicated to making AI technology accessible to everyone.

ChatGPT Prompts

OpenAI’s ChatGPT & Whisper API: Affordable Access to Cutting-Edge AI Technology

OpenAI has made headlines again with their latest breakthrough in deep learning – GPT-4. This new language model, built on the foundations of GPT-3.5, is a multimodal model that accepts both image and text inputs, and generates text outputs. In this article, we will explore GPT-4&#8217;s capabilities and limitations and compare them to GPT-3.5.
Takeaway
<ul>
<li>Multimodal capabilities: GPT-4 can accept both image and text inputs for text output, with impressive image recognition and understanding capabilities.</li>
<li>Creative writing assistance: GPT-4 can help with creative writing tasks such as composing songs or writing screenplays, and can even learn a user&#8217;s writing style, with an increased capacity to handle up to 25,000 words.</li>
<li>Academic benchmark performance: GPT-4 has achieved human-level performance on academic benchmarks, outscoring even ChatGPT by a large margin, scoring in the 90th percentile for the uniform bar exam and 99th percentile for the biology olympiad.</li>
<li>Safety and alignment: OpenAI spent six months making GPT-4 safer and more aligned, reducing the likelihood of producing disallowed content by 82%, and improving factual accuracy by 40% compared to GPT-3.5.</li>
<li>Human feedback: GPT-4 incorporates more human feedback, including feedback from <a href="https://www.webuters.com/6-chatgpt-prompts-you-need-to-use/" target="_blank" rel="noopener">ChatGPT</a> users, to further improve its performance and behavior.</li>
</ul>
<h2>GPT-4: A Multimodal Language Model</h2>
OpenAI has been working tirelessly on GPT-4 for the past six months, using lessons from their adversarial testing program and ChatGPT to constantly iterate and align it. The result is a model that exhibits human-level performance in various professional and academic benchmarks. For example, GPT-4 can pass a simulated bar exam with a score around the top 10% of test-takers, which is a significant improvement from GPT-3.5&#8217;s score of around the bottom 10%.
One of the most significant advancements of GPT-4 is its ability to accept both <a href="https://www.webuters.com/how-to-write-prompts-for-openai-dall-e-that-produce-incredible-images/" target="_blank" rel="noopener">text and image</a> inputs. This feature enables users to specify tasks that require visual as well as language comprehension, opening up a whole new world of possibilities. When presented with inputs consisting of a combination of text and images, GPT-4 performs just as well as it does on text-only inputs across a range of domains. It can process a variety of inputs, including documents with text and photographs, diagrams, or screenshots.
<h2>GPT-4 vs GPT-3.5: Which One Should You Use for Complex Tasks?</h2>
When it comes to natural language processing models like GPT-3.5 and GPT-4, the difference may not be noticeable in everyday conversations. However, the gap becomes apparent when it comes to complex tasks. To compare the two models, OpenAI ran a series of tests, including simulating exams that were initially designed for humans. The results of their tests indicate that GPT-4 is more dependable and creative than its predecessor, GPT-3.5. It can handle much more nuanced instructions, making it the better option for tasks that require a high degree of complexity.
<h2>The Power of Visual Inputs in GPT-4</h2>
The ability to process visual inputs is a game-changer for GPT-4. This feature allows GPT-4 to perform more complex tasks with minimal training. GPT-4 can be enhanced with techniques that were initially developed for text-only language models, such as few-shot and chain-of-thought prompting. These approaches enable the model to leverage its vast knowledge base and perform more complex tasks with minimal training.
<h2>Steer Your AI&#8217;s Behavior with ChatGPT&#8217;s Steerability Feature</h2>
The ChatGPT team has recently introduced a new feature called steerability that enables developers and users to prescribe their AI&#8217;s style and task by describing the directions in the &#8220;system&#8221; message. This allows for a significantly customized user experience within bounds. While the adherence to the bounds is not perfect, the ChatGPT team is continuously working to improve the feature.
<h2>Limitations of GPT-4: Reducing Hallucinations but Still a Work in Progress</h2>
Despite the impressive capabilities of GPT-4, it is not without limitations. Like its predecessors, it still struggles with reliability, often generating errors in reasoning and &#8220;hallucinating&#8221; facts. OpenAI alerts users to be cautious when using language model outputs, particularly in high-stakes contexts. It is crucial to follow an appropriate protocol, such as human review, grounding with additional context, or avoiding high-stakes uses altogether, to suit the specific use-case.
The model can sometimes generate biased outputs, although researchers are working to address this issue. OpenAI, in their blog post on <a href="https://openai.com/blog/how-should-ai-systems-behave" target="_blank" rel="noopener">how should AI systems behave</a> , have emphasized their aim to build AI systems with reasonable default behaviors that reflect a wide range of users&#8217; values, allowing customization within broad bounds and seeking public input on these bounds.
<h2>Risks &amp; mitigations </h2>
GPT-4, as a powerful AI language model, poses potential risks of generating harmful content. These risks include inaccurate information, buggy code, and dangerous advice. To address these risks, the GPT-4 model incorporates several safety measures to prevent harmful outputs. OpenAI has engaged over 50 experts from various domains, who have adversarially tested the model and provided feedback and data, which has been used to improve the model&#8217;s safety properties.
One of the key features of GPT-4&#8217;s safety measures is the incorporation of an additional safety reward signal during Reinforcement Learning from Human Feedback (RLHF) training. This signal reduces harmful outputs by training the model to refuse requests for such content. OpenAI has also collected a diverse dataset from various sources and applies the safety reward signal to both allowed and disallowed categories to prevent the model from refusing valid requests.
Thanks to these mitigations, GPT-4&#8217;s safety properties have significantly improved compared to GPT-3.5. The model&#8217;s tendency to respond to requests for disallowed content has decreased by 82%, and it responds to sensitive requests, such as medical advice and self-harm, in accordance with the team&#8217;s policies 29% more often than GPT-3.5. However, it&#8217;s still possible to generate content that violates usage guidelines.
OpenAI recognizes the potential social and economic impacts of GPT-4 and other AI systems and is collaborating with external researchers to better understand and assess these impacts. For now, it&#8217;s important to complement these measures with deployment-time safety techniques like monitoring for abuse. Overall, GPT-4&#8217;s capabilities are significant, but it&#8217;s important to recognize and address the potential risks it poses.
<h2>Training process </h2>
The GPT-4 base model underwent training using a vast web-scale corpus of data, which included a diverse range of ideologies and ideas. To refine the model&#8217;s responses and ensure they align with user intent, OpenAI implemented a reinforcement learning with human feedback (RLHF) process.
It&#8217;s worth noting that RLHF doesn&#8217;t directly enhance exam performance. Instead, the prompt engineering process is necessary post-training to guide the model in answering questions in a manner that aligns with users&#8217; intent.
<h2>What is OpenAI Evals? </h2>
<ul>
<li>OpenAI has introduced OpenAI Evals, a framework for evaluating models like GPT-4. The software allows users to run benchmarks and evaluate the models&#8217; performance sample by sample.</li>
<li>OpenAI Evals played a crucial role in the development of GPT-4 by identifying shortcomings and preventing regressions. It also enables users to track the performance of various model versions.</li>
<li>The software is open-source, and users can create new classes to implement custom evaluation logic. The software includes templates, such as the &#8220;model-graded evals&#8221; template, which shows how GPT-4 can check its own work.</li>
</ul>
<h2>How Can I use GPT-4?</h2>
If you&#8217;re interested in using ChatGPT-4, there are a couple of options available to you. First, you can sign up with OpenAI to try out the basic version of ChatGPT, although there may be restrictions depending on your location.
However, if you want to access the latest and greatest version, you&#8217;ll need to become a ChatGPT Plus subscriber, which costs $20 per month. With this subscription, you&#8217;ll be able to use ChatGPT-4 to generate even more advanced responses and carry out a wider range of tasks.
In the future, it&#8217;s also possible that you may be able to access ChatGPT-4 through Microsoft&#8217;s search engine, Bing. Currently, you can click on the &#8220;chat&#8221; button on the Bing webpage, but you&#8217;ll likely be redirected to a sign-up page for a waitlist. Access is expected to be rolled out gradually to users in the coming months, so keep an eye out for updates.
<h2 class="p1">Bottom Line </h2>
GPT-4 represents a significant milestone in the field of deep learning and natural language processing. Its multimodal capabilities and improved performance in complex tasks make it a promising tool for a wide range of applications, from creative writing to legal research.
The development of GPT-4 is a testament to OpenAI&#8217;s commitment to advancing the field of AI while ensuring its safe and ethical use. With the open-sourcing of their evaluation framework and ongoing efforts to scale their methodology, OpenAI continues to lead the way in AI research and development. As GPT-4 becomes more widely available, we can expect to see even more exciting developments in the field of natural language processing and AI more broadly.

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