A US-based company with a requirement of creating a B2B E-commerce solution contacted Webuters. They already had some predefined stores as their customers. They were looking for a B2B website for their customers where the customers can purchase Finished Goods and Print on Demand products.

• The CMS-based website to manage the complete process was required, specifically in Shopify. A clean and simple user-friendly interface was required from where customer can login and do purchasing, where purchasing includes both Finished Goods and Print on Demand products.
• The wishlist feature was to keep products for future purchasing on clicks, avoiding the time consumed in following the general selection process. The validation and checks on various condition ensured success and failed orders are handled well.
• Access to admins or vendors to manage every aspect of website based on role of the user. The Super admin, staff members (admin), and vendors roles with different level of permissions for ease of management.

Challenges and Discussion

A B2B solution in Shopify with implementation of TruDesk ticket-managing system for order approval process came as a challenge. The XMPie APIs for print on demand products were to be used to complete the process and move information from one server to another for printing. Connecting the website with monarch for payment handling and FedEx for shipping method handling no less of a challenge.

Since a lot of customizations were required in at frontend and backend of the website, it became a challenge due to following Shopify restrictions.

• No access to database of Shopify to make any modification, only the set of APIs to work with.
• Dependency on 3rd party apps for many customization.
• 3rd party APIs cannot be used directly at the frontend.
• The role of staff members restricted to viewing and managing of a particular section.