Robotic Process Automation, RPA, can automate repetitive tasks, allowing them to be completed more quickly and intelligently. It enables you to configure or integrate software applications that simulate manual actions and help you complete a business task.
Furthermore, it communicates with other system applications using data similar to humans. The process assigns meaningful tasks and creates a positive customer experience, which drives innovation.
With RPA on track to grow by $2.3 billion next year and further forecasted to be worth more than 13 billion U.S. dollars by 2030, In what way is it going to benefit your business? Read on to find out what are the 10 common business practices that you can upgrade by adopting RPA.
What is Robotic Process Automation?
Robotic Process Automation or RPA is an easy-to-use software technology which is built to automate digital tasks. Processes and workflows that require repetitive attention can be completed faster and more efficiently by automating with RPA. It allows you to configure or integrate software applications that mimic manual actions and complete a business task.
RPA uses data similar to humans to communicate with other system applications by deploying automated scripts that imitate human processes. The process provides meaningful tasks and creates a good customer experience driving innovations. Unlike other applications, Robotic Process Automation technology lets you automate routine tasks in the company. In addition, being non-intrusive makes the infrastructure resourceful and productive.
How Can RPA Services Help Improve Your Everyday Business Processes?
For an enterprise to thrive and remain relevant in this ever-changing business environment, they must keep evolving product, sales, and marketing processes. Companies often tend to run their operations with several disconnected IT systems. This results in issues like business processes not matching the technical processes of the IT system.
And during such times, additional human labor is hired to fill the gap between systems and processes to resolve these technical and operational issues.
Studies revealing that over 20% of organizations globally have adopted RPA in 2021 alone, which is a significant growth from 13% adoption rate in 2020. According to a Grandview Research, “For the period between 2021 and 2028, the RPA industry is predicted to grow at a compound annual rate of 32.8%.”
While RPA can’t completely replace the presence of humans in business operations, it is certainly easier and faster to make changes in software code (not to mention less expensive!) than training hundreds of employees. Robotic Process Automation Services can help you save time and effort in areas that require extra labour. The following are some of the ways RPA can help your business in real time.
Reduced Human Error
Humans make errors (Sigh!), and even more so when the invoice numbers get mixed up. That can result in a chain of disasters for companies. Automation technology reduces the chance of human errors for companies. In comparison with the average productivity of humans, which is 60% and with very few errors, the productivity of robots is 100% without any errors. Automated tools used by Indian RPA companies set reminders to employees so that they can complete tasks.
You can streamline your tasks and data with RPA. It lets you have the process documented for the entire team by analyzing and validating data between different systems to provide compliance and auditing outputs. As a result, accountability is better and the turnout is faster.
Improves Customer Satisfaction
When the process is smooth, you respond to your customers faster. The stronger your system adapts to RPA, the more time you will have to interact with your clients. An improved response level leads to customer satisfaction and higher quality work outputs. Integration with Robotic Process Automation Services will lead to fewer complaints and happier customers.
It would be justified to use the phrase, ‘time is money.’ With RPA Services, you can save time as it automates repetitive work. The system takeover repetitive manual digital tasks and transfers it to a “digital workforce”. By streamlining processes RPA solutions help reduce costs and increase productivity by enabling associates to focus on more critical tasks. It executes tasks that take time to complete. Besides, it gives your employees time to complete higher-level tasks.
Numbers speak for themselves. In a study conducted by IBM, it was observed that;
- 72% of people reported that their company faced fewer manual errors after adopting RPA services in their processes
- 72% of people experienced increased work accuracy
- 69% of people experienced faster customer service processes
- 71% increase in enhanced data collection capabilities
- 69% increased workforce productivity
10 Common Business Processes You Can Automate with RPA
Most businesses work on centralized payment procurement – and payment processes are not consistently controlled. Automating the entire process requires little to no manual intervention. It mixes electronic systems and manual steps to complete a single order while keeping a trail for audit in future. However, there can be deviations and interruptions to complete the process to accommodate more payments.
Following this, the tasks may get complicated. Most RPA companies in India have adopted procure-you-pay services that process the payments seamlessly, enabling complete proficiency. Also, the process ensures that the transactions are aligned to consistent data.
Through the integration – you can manage vendor master, purchase order process, source and contract, and other payments. Moreover, RPA helps streamline the P2P process, enabling accuracy and higher production output.
Generating invoices is a part of daily transactions for an organization. Integration with RPA will help configure the invoice process when sent or received. Besides automating the invoice data, the process reconciles the errors and works on invoice processing.
It reduces the need for human intervention while making the work simple. Moreover, the RPA companies in India are now providing more features for automation in invoicing. With RPA services, you will automate the whole process with the intelligent automation feature.
An intelligent automation solution helps streamline the invoice reconciliation process and increase efficiency. It also eliminates the need for value-added processes in the invoicing process.
RPA can help the finance department in the organization to carry out automated work. For example, integrating with accounting applications can automate, scan, file, and pay order invoices.
As the accounting tasks are complex and require precision, they rely on a similar pattern every time. However, with RPA tools, you can make your accounting process streamlined and faster.
Moreover, the automated system helps categorize different processes, locations, and channels to make things easier for employees. With RPA service, you can streamline supplier invoice data and error removal.
The integration provides better scalability and flexibility with better compliance. Moreover, the accounts payable automated process enhances the customer experience. Some features also provide faster account reconciliation and smooth financial closing. Lastly, you don’t have to rely on manual data entries.
Sales operations are a critical part of a business. Besides, it includes repetitive tasks like data entries to your accounting systems and CRMs. Integration with RPA can automate your tasks by taking care of entries. In addition, it performs different activities and automates invoicing and sales order entry.
Integration with the Robotic Process Automation helps you manage the database in an organized way, which helps to improve the customer experience. Moreover, it helps to eliminate the tedious tasks from the order processing and captures the data while eliminating the risk.
RPA services and technology can reduce the overall costs and complexities of order processing. In addition, it improves visibility and customer experience. With the features, you’ll gain a better response.
A system query is expected to run multiple applications, as some processes require collecting data from a specific business task. The RPA tools restructure the data integration between applications and portals.
Besides, it also helps to provide quick access to the data that employees may require. In addition, integration with RPA helps provide the data from different servers in the network by working on a specific query. The feature collects data from multiple sources and integrates it into a single process. Moreover, it applies technology to manipulate the existing software and provide digital or virtual assistance. All the systems that gain knowledge from data take it as an experience and use what is learned.
Entering the data in the ERP can be time-consuming. Also, manual entries can lead to human errors that affect the business workflow. With the RPA technology, you can automate the whole data entry process and reduce the entry time to maximize your productivity. Plus, it also helps to minimize errors.
The process lets you automate the data field’s data migration features. You can also perform the task of data mining and analysis with the tool.
RPA and ERP together facilitate real-time data sharing options. It helps in email marketing campaigns and other accounting tasks. As it brings stability, you can save on added costs. In addition, real-time integration improves customer services.
HR department creates payrolls on a routine basis and follows rule-based calculations every month. Therefore, manual entries and tax deductions may take up a lot of time. Plus, manual entries can cause monotony at times. However, once you integrate with RPA technology, it provides complete efficiency in the payroll management tasks.
The automation process makes it simple to handle significant volumes of data entry across multiple systems. Moreover, the process lets you manage paycheck generation and payroll transactions without factual errors.
Integration with payroll tracks time record validation and earning and deduction batches. It is best suited to your long-term business goals and provides automation, speed, and accuracy.
RPA helps to reclaim more than 40% of your HR department’s time – as it performs repetitive and redundant tasks. You can automate the process with your existing digital HR system. Moreover, it enhances the automation process with the drag & drops feature. Finally, it focuses more on initiatives rather than programs.
Integrating with RPA can help you find the employees’ details preciously and quickly. Moreover, it replaces the paperwork with applications and E-forms. In short, it facilitates the whole Digital Transformation journey of your organization.
Besides, you can use RPA robots to manage attendance, timesheets, and authorization. You can drive measurable results with RPA onboarding. With RPA, you can focus on employee-related programs and not employee-related issues.
You can improve business security with the RPA process. It automates security checks and comprehensive network monitoring, and it will help you quickly detect malicious activities. With the integration, you can take the proper measures to tackle cyber security threats. Besides, the RPA solutions apply security updates wherever applicable to work in a flow. It makes sure that you don’t compromise on your enterprise network. The security feature reduces the risk of unauthorized access and data breach.
Moreover, with intelligent automation technology, you can create a cyber-secure environment. It implements different activities like – patch management, vulnerability management, and security monitoring. As a result, enhanced security will give you complete peace of mind.
Mailroom automation helps to create a virtual hub in an organization. The business corresponds to the moment it works in a process. Though it is an essential back-office process, it requires the correct precision.
Automation with RPA ensures the process is digitalized – leaving no room for errors. Besides, it automates every task involved by collecting the mail and delivering it to user devices. Also, it makes it simple to analyze and sort the emails for processing and distribution.
Moreover, it reduces the cost and optimizes the workflow. Integration with RPA captures all types of content and provides automatic data routing. With rule-based processing and multi-tenancy support, it makes your work simple.
Integrating Robotic Process Automation into your business processes ensures dependability, productivity, and cost savings.
Still have doubts? If you’re new to RPA technology, contact Webuters RPA Consulting Services to know how RPA can fit into your business model. We can assist you in seamlessly integrating RPA into your business operations. Furthermore, we offer RPA services that ensure digital transformation and add value to your business operations. Are you ready to begin automating your business processes with RPA?