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Shopping Cart Abandonment Statistics You Must Know in 2024
Did you know? Cart abandonment is one of the major problems for eCommerce stores to leave a vast amount of […]
Artificial Intelligence (AI) Use Cases: Industry Wise
A pertinent question may arise while describing the industrial use cases of artificial intelligence (AI), “what can’t AI perform?” Simply […]
Benefits of CRM in Hospitality Industry
Remember the days of tracking guest requests and preferences through endless sticky notes and spreadsheets? Well, customer service has always […]
Chatbots vs Conversational AI: Decoding the Conversational Technology
Gone are the days of depending on one-on-one human interactions for accessing information or services. Businesses now adopt conversational interfaces, […]
Digital Transformation in The Manufacturing Industry
Have you ever wondered how all the products, such as coffee mugs, tables, pens, or other products you use every […]
Top 12 Customer Experience Metrics and KPIs
Customers nowadays don’t just buy products, they buy experiences. According to HubSpot research, 93% of customers are inclined to make […]