AI & IoT

<p>By implementing AI in insurance claims processing, Webuters helped a leading insurance provider transform its claims workflow with OfficeIQ. The AI solution automated validation, fraud detection, and customer communication—cutting approval times by 62% and reducing fraudulent payouts by 53%. This shift not only improved operational efficiency but also elevated customer satisfaction, positioning the insurer as a digital-first, trustworthy brand in a competitive market.</p>


AI-Powered Claims: Revolutionizing Insurance Processing

<div align="justify"><span class="TextRun SCXW124653657 BCX0" lang="EN" xml:lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW124653657 BCX0">Webuters helped a client in customizing their existing Chabot platform to make it efficient and intelligent. The solution was delivered using the best of technologies including Nodejs, Reactjs, Amazon Elastic Search, Amazon s3, cloud Natural Language API, SaaS, and more. The client also required separating their website and the bot editor for improved management and better user experience. </span></span></div>


Artificial Intelligence Chatbot Platform Delivering Better User Experience

All Case Studies

<p>How we helped a leading US apparel store migrate from Magento to Shopify, cutting costs by 40%, boosting speed by 60%, and increasing conversions by 30%.</p>


Magento to Shopify Migration for a Leading Apparel Store

<p>Webuters customized the Salesforce Accounting Seed Package for a US-based business to overcome the loopholes in the existing system and be able to make the most of the package.</p>


Customization of Salesforce Accounting Software to Optimized Version

<p>Webuters developed a mobile and web app for an asset capture business to help it accelerate its operations and scale. The client was using Salesforce.com and had no app for capturing asset. Webuters was successful in creating a mobile and web app for business using cutting edge technologies like <span data-contrast="auto">DynamoDB, React Native, GraphQL, Angular, Nodejs, AWS App Sync and other AWS services including AWS CloudWatch, Amazon Rekognition, AWS Lamda, AWS CloudFormation and more. The end result helped client</span> save time and money.</p>


Intelligent Mobile and Web App for Asset Capture

<p><span class="TextRun SCXW202377358 BCX0" lang="EN" xml:lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW202377358 BCX0">A </span><span class="NormalTextRun SCXW202377358 BCX0">US</span><span class="NormalTextRun SCXW202377358 BCX0">-based company with its offices spread across many countries deals in Finished Goods and Print on Demand products. They provide a wide range of customized visual communications solutions ranging from executing their ideas to customized finished goods and delivering them to the customers.</span></span><span class="EOP SCXW202377358 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276}"> </span></p>


B2B eCcommerce Solution and App to Make an Impact

<p>How leveraging Amazon MWS API and integrating it into a dynamic dashboard significantly transformed the client&#8217;s E-Business portfolio, enabling them to achieve their business objectives and gain a competitive edge in the market.</p>


MWS-enabled Solution for E-Business

<div align="justify"><span class="TextRun SCXW44485941 BCX0" lang="EN-US" xml:lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW44485941 BCX0">Customers are critical to the success of any business. Realizing this importance a client contacted Webuters for </span><span class="NormalTextRun SCXW44485941 BCX0">a solution to manage </span><span class="NormalTextRun SCXW44485941 BCX0">business </span><span class="NormalTextRun SCXW44485941 BCX0">data e</span><span class="NormalTextRun SCXW44485941 BCX0">fficiently, reduce manual work and </span><span class="NormalTextRun SCXW44485941 BCX0">overcome the </span><span class="NormalTextRun SCXW44485941 BCX0">challenge to build long-lasting relationships with </span><span class="NormalTextRun SCXW44485941 BCX0">customers</span><span class="NormalTextRun SCXW44485941 BCX0">. They also wanted to</span><span class="NormalTextRun SCXW44485941 BCX0"> increase </span><span class="NormalTextRun SCXW44485941 BCX0">their business </span><span class="NormalTextRun SCXW44485941 BCX0">profits through the correct management system.</span><span class="NormalTextRun SCXW44485941 BCX0"> </span></span><span class="EOP SCXW44485941 BCX0" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:200,&quot;335559740&quot;:276}"> </span></div>


Implementation of Custom CRM Improved Customer Relations

<p>Business was looking for variety of insights for their sales and marketing team, which is going to help business in taking pro-active decision making. Business was already using Salesforce Sales cloud to manage their membership program, their prospects, opportunities etc. Now they wanted to leverage the benefits of Salesforce Einstein Analytics cloud for better marketing predictions, engages the community members, pro-active planning to build better eco-system.</p>


Implementation of Salesforce Einstein Analytics and Customization

<div align="justify">
<p>The business was looking for well optimized Mobile &amp; Web presence for delivering their news, and content online, as well as live-stream the program and radio service to the user. Their expectation was to get a very lightweight and fast browsing system, using which audience can quickly access their online content without delaying in content loading speed.</p>
<p>Also, they were operating internationally so there was a use case to display the country or region-specific news content to users who select their recommendations. So, by considering all of this and following the GDPR, Compliance, and other data governance policies, applicable for country-specific content delivery we build and delivered a system of their dreams. Our solution was targeted to their web, and mobile (iOS, Android) user base.</p>
</div>


Well Optimized Mobile & Web Presence for a News Business

<p>Webuters assisted a business in gaining maximum online exposure through single nodal management of products for improved online selling and customer management. The company benefits from a smarter digital experience, happy customers, and easy product management.</p>


Enhanced Online Selling Experience with WooCommerce & Custom Development

<div align="justify">With NPSP, Webuters was able to streamline the donation management process, improve both donor engagement and operational productivity for its nonprofit client. As a result of implementing NPSP, the client has seen a significant increase in donations and donor satisfaction.</div>


Salesforce Nonprofit Success Pack (NPSP) Implementation for an International Nonprofit

<div align="justify">For a hospitality client, Webuters developed a next-generation mobile app. The app enables them to receive orders quickly and easily. It has an easy-to-use interface and allows customers to order food from anywhere and from any menu on the property at any time. The app also automates the ordering process, as well as provides information on the status of the food to customers, among other things.</div>


Next Generation Mobile App for Hospitality

<p>Webuters used robotic process automation (RPA) to help a nonprofit accelerate its operations. The nonprofit was dealing with time-consuming and resource-intensive manual processes and error-prone operations. Webuters was successful in automating business processes and bring accuracy to operations, allowing the nonprofit to save time and money.</p>


Intelligent RPA (end-to-end) Automation Improved Nonprofit’s Efficiency and Productivity

<div align="justify">For a leading global nonprofit client, Webuters integrated Salesforce and Splunk. The integration of Splunk and Salesforce by Webuters allowed the company to monitor all operational activities, manage data through extensive reports and dashboards, analyze trends and user behavior, and improve security.</div>


Salesforce Journey of NGO Accelerated With Splunk

<div align="justify">Webuters integrated Salesforce Nonprofit Success Pack (NPSP) with NetSuite for its client, a leading global nonprofit. By customizing the Salesforce NPSP package and seamlessly integrating it with NetSuite without disrupting the existing system. This integration resulted in the elimination of manual efforts to map and track financials, manage financial insights, and determine where the fund is invested. Read this case study to learn how the integration of Salesforce and NetSuite has improved the financial accuracy, speed, and quality of work at a nonprofit.</div>


Salesforce-Netsuite Integration Improved a Nonprofit’s Lead-to-Invoice Process

CRM & ERP

<p>We implemented <strong data-start="150" data-end="162">Zoho CRM</strong>, developed a <strong data-start="176" data-end="197">custom Moodle LMS</strong>, and integrated both systems to create a <strong data-start="239" data-end="276">centralized student data platform</strong> for an educational institution. The solution automated key processes, enhanced communication, and provided real-time insights into student performance—leading to improved academic outcomes, reduced manual workload, and a scalable foundation for future growth.</p>


Seamless Student Lifecycle Management with Zoho CRM and Moodle LMS

<p>We help a client organization in transforming its operations by implementing Zoho CRM Plus and Zoho Books. The solution fully automated scholarship processes, improved fee management with late fee tracking, and streamlined sales and lead management. With these enhancements, the organization achieved greater efficiency, reduced manual workload, and focused more on its core mission of offering educational excellence.</p>


Zoho CRM Plus Implementation and Scholarship Automation

E-Commerce

<p>The client, a renowned fashion retailer, was struggling with an outdated e-commerce platform that resulted in high bounce rates and low conversions. Their goal was to improve user experience, optimize performance, and increase online sales.</p>


E-Commerce Revamp for a Leading Fashion Brand: 40% Conversion Boost

Mobile Apps

Web Portals & Apps

<p>It&#8217;s not every day that a new app takes the world by storm, but ChatGPT is one of those rare occurrences. Since its release on November 30th, 2022, it has already amassed over 100 million users, surpassing the growth rate of TikTok and Instagram. But what is ChatGPT, and what makes it stand out from other large language models (LLMs)?</p>
<h2><strong>The Power of Large Language Models</strong></h2>
<p>Large language models (LLMs) are AI models that consume vast amounts of text and identify connections between words in the text. The idea is to generate predictions about the likelihood of a word occurring in the text, given the context of the surrounding words. LLMs go through a process called next-token prediction and masked-language modeling, where they are trained to forecast the next word in a sequence of words.</p>
<p>However, the use of recurrent neural networks (RNNs) to train LLMs has serious limitations. RNNs struggle to handle long sequences of text and have a type of memory called a &#8220;hidden state&#8221; that can only retain information for a limited amount of time. This is where transformers come in, which solve these limitations and lead to massive improvements in language models.</p>
<h3><strong>Transformers: A Breakthrough in Language Processing</strong></h3>
<p>Transformers were first introduced in 2017 in a paper by a Google team called &#8220;Attention is All You Need.&#8221; The paper proposed a new architecture for language models called a transformer, which overcame the limitations of RNNs with its attention mechanism that allows for the processing of longer text.</p>
<h3><strong>Generative Pretrained Transformer (GPT) Models: What&#8217;s in a Name?</strong></h3>
<p>In 2018, OpenAI launched GPT models, which use the transformer architecture for natural language processing tasks such as language generation, translation, and question-answering. The term &#8220;GPT&#8221; stands for &#8220;Generative Pretrained Transformer,&#8221; which refers to the model&#8217;s ability to generate new text based on patterns it has learned from its training data. Pre-trained means that the model has already been trained on a large amount of text data before it is fine-tuned for specific tasks, allowing it to learn faster and have better results than starting from scratch.</p>
<h3><strong>Introducing ChatGPT: A Conversational Interface</strong></h3>
<p>ChatGPT is a spinoff of InstructGPT, which was released in January 2022 by OpenAI by fine-tuning GPT-3 to follow instructions using human feedback. ChatGPT offers a conversational interface that enables users to ask questions, get recommendations, and even play games, all through natural language processing. It is not the first chatbot ever, as they have been around for decades, but it is certainly one of the most advanced.</p>
<h3><strong>Are you wondering if ChatGPT is the first chatbot ever? </strong></h3>
<p>While chatbots have been around for decades, they have evolved tremendously from their humble beginnings. You may have encountered them while interacting with customer service agents over text, but what sets ChatGPT apart from the rest?</p>
<h3><strong>Different Types of Chatbots</strong></h3>
<p>Not all chatbots are created equal, and they certainly don&#8217;t all use AI. Some chatbots use keywords to generate pre-defined responses, which can be frustrating and unhelpful. On the other hand, advanced chatbots like ChatGPT use cutting-edge AI to understand natural language and produce thoughtful, relevant responses.</p>
<h3><strong>The Rise of Chatbots</strong></h3>
<p>From Michael Mauldin&#8217;s creation of Verbot to OpenAI&#8217;s ChatGPT, chatbots have come a long way. With over 100 million users in just two months after its release on November 30th, 2022, ChatGPT is the fastest-growing consumer application to date, outpacing even TikTok and Instagram.</p>
<h3><strong>The Capabilities of ChatGPT</strong></h3>
<p>ChatGPT uses a sophisticated AI model known as a generative pretrained transformer (GPT) to produce natural language responses to user prompts. Its capabilities include everything from answering questions and providing recommendations to playing games, all through natural language processing.</p>
<h3><strong>Addressing Concerns</strong></h3>
<p>While some may be concerned about the potential risks of advanced AI, such as those portrayed in the movie Ex Machina, ChatGPT is not sentient or capable of turning evil. It is simply a tool designed to enhance our communication and make our lives easier.</p>
<h3><strong>Is ChatGPT the Future of Conversational AI?</strong></h3>
<p>With its exponential growth in just two months, it&#8217;s clear that ChatGPT is a game-changer in the world of conversational AI. As natural language processing continues to advance, it&#8217;s exciting to imagine the possibilities of ChatGPT and what it could mean for the future of communication. So, if you haven&#8217;t already, give ChatGPT a try and experience the future of conversational AI for yourself.</p>


CRM Software Features: What to Look For in 2025

Top Benefits of CRM Software for Businesses in 2025

CRM for Higher Education: Benefits, Software, and Selection Tips

CRM and ERP Blogs

CRM Software Features: What to Look For in 2025

Top Benefits of CRM Software for Businesses in 2025

CRM for Higher Education: Benefits, Software, and Selection Tips

13 Best Practices for a Successful Salesforce Migration in 2025

Why CRM Migration Can’t Wait Until Next Year

10 Must-Have Customer Relationship Management Features [2025]

Top CRM Software for Nonprofit Organizations in 2025

ERP vs CRM: How to Pick the Right Software in 2025

Zoho CRM vs Salesforce Comparison: Which CRM Is Better in 2025?

CRM Implementation Guide: Step-by-Step Process

Lets work together

Do you have a project in mind?

CRM Software Features: What to Look For in 2025

Top Benefits of CRM Software for Businesses in 2025

CRM for Higher Education: Benefits, Software, and Selection Tips

CRM and ERP Blogs

CRM Software Features: What to Look For in 2025

Top Benefits of CRM Software for Businesses in 2025

CRM for Higher Education: Benefits, Software, and Selection Tips

13 Best Practices for a Successful Salesforce Migration in 2025

Why CRM Migration Can’t Wait Until Next Year

10 Must-Have Customer Relationship Management Features [2025]

Top CRM Software for Nonprofit Organizations in 2025

ERP vs CRM: How to Pick the Right Software in 2025

Zoho CRM vs Salesforce Comparison: Which CRM Is Better in 2025?

CRM Implementation Guide: Step-by-Step Process

Lets work together

Do you have a project in mind?

Stay in the touch with our newsletter