About the Client
The client is a telecommunications company in the United States that runs its customer and sales operations on Salesforce. The records in its Salesforce org are ones its teams rely on every day, and losing them was not an option.
Business Challenges
Salesforce protects its platform, but it does not protect a customer's data against loss from user error, faulty integrations or bad data loads. The telecom needed an independent, restorable copy of its Salesforce data: stored in its own database, produced on a schedule without manual exports, and quick to restore when something went wrong.
Webuters’ Solution
AOC backs up the client's Salesforce data in full, so every record that matters has an independent copy outside Salesforce.
Salesforce admins choose exactly what to back up from the AOC console, without code or vendor tickets.
Backups run automatically on a schedule the admin sets, so protection no longer depends on someone remembering to export data.
Backups land in MySQL, on-premises or in any cloud, and records can be restored in a few clicks, including point-in-time restores.
The Impact
Case Studies
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