AI & IoT

<div align="justify">Webuters helped a client in customizing their existing Chabot platform to make it efficient and intelligent. The solution was delivered using the best of technologies including Nodejs, Reactjs, Amazon Elastic Search, Amazon s3, cloud Natural Language API, SaaS, and more. The client also required separating their website and the bot editor for improved management and better user experience. </div>

Artificial Intelligence Chatbot Platform Delivering Better User Experience

All Case Studies

Webuters customized the Salesforce Accounting Seed Package for a US-based business to overcome the loopholes in the existing system and be able to make the most of the package.

Customization of Salesforce Accounting Software to Optimized Version

Webuters developed a mobile and web app for an asset capture business to help it accelerate its operations and scale. The client was using Salesforce.com and had no app for capturing asset. Webuters was successful in creating a mobile and web app for business using cutting edge technologies like DynamoDB, React Native, GraphQL, Angular, Nodejs, AWS App Sync and other AWS services including AWS CloudWatch, Amazon Rekognition, AWS Lamda, AWS CloudFormation and more. The end result helped client save time and money.

Intelligent Mobile and Web App for Asset Capture

A US-based company with its offices spread across many countries deals in Finished Goods and Print on Demand products. They provide a wide range of customized visual communications solutions ranging from executing their ideas to customized finished goods and delivering them to the customers.

B2B eCcommerce Solution and App to Make an Impact

How leveraging Amazon MWS API and integrating it into a dynamic dashboard significantly transformed the client&#8217;s E-Business portfolio, enabling them to achieve their business objectives and gain a competitive edge in the market.

MWS-enabled Solution for E-Business

<div align="justify">Customers are critical to the success of any business. Realizing this importance a client contacted Webuters for a solution to manage business data efficiently, reduce manual work and overcome the challenge to build long-lasting relationships with customers. They also wanted to increase their business profits through the correct management system.  </div>

Implementation of Custom CRM Improved Customer Relations

Business was looking for variety of insights for their sales and marketing team, which is going to help business in taking pro-active decision making. Business was already using Salesforce Sales cloud to manage their membership program, their prospects, opportunities etc. Now they wanted to leverage the benefits of Salesforce Einstein Analytics cloud for better marketing predictions, engages the community members, pro-active planning to build better eco-system.

Implementation of Salesforce Einstein Analytics and Customization

<div align="justify">
The business was looking for well optimized Mobile &amp; Web presence for delivering their news, and content online, as well as live-stream the program and radio service to the user. Their expectation was to get a very lightweight and fast browsing system, using which audience can quickly access their online content without delaying in content loading speed.
Also, they were operating internationally so there was a use case to display the country or region-specific news content to users who select their recommendations. So, by considering all of this and following the GDPR, Compliance, and other data governance policies, applicable for country-specific content delivery we build and delivered a system of their dreams. Our solution was targeted to their web, and mobile (iOS, Android) user base.
</div>

Well Optimized Mobile & Web Presence for a News Business

Webuters assisted a business in gaining maximum online exposure through single nodal management of products for improved online selling and customer management. The company benefits from a smarter digital experience, happy customers, and easy product management.

Enhanced Online Selling Experience with WooCommerce & Custom Development

<div align="justify">With NPSP, Webuters was able to streamline the donation management process, improve both donor engagement and operational productivity for its nonprofit client. As a result of implementing NPSP, the client has seen a significant increase in donations and donor satisfaction.</div>

Salesforce Nonprofit Success Pack (NPSP) Implementation for an International Nonprofit

<div align="justify">For a hospitality client, Webuters developed a next-generation mobile app. The app enables them to receive orders quickly and easily. It has an easy-to-use interface and allows customers to order food from anywhere and from any menu on the property at any time. The app also automates the ordering process, as well as provides information on the status of the food to customers, among other things.</div>

Next Generation Mobile App for Hospitality

Webuters used robotic process automation (RPA) to help a nonprofit accelerate its operations. The nonprofit was dealing with time-consuming and resource-intensive manual processes and error-prone operations. Webuters was successful in automating business processes and bring accuracy to operations, allowing the nonprofit to save time and money.

Intelligent RPA (end-to-end) Automation Improved Nonprofit’s Efficiency and Productivity

<div align="justify">For a leading global nonprofit client, Webuters integrated Salesforce and Splunk. The integration of Splunk and Salesforce by Webuters allowed the company to monitor all operational activities, manage data through extensive reports and dashboards, analyze trends and user behavior, and improve security.</div>

Salesforce Journey of NGO Accelerated With Splunk

<div align="justify">Webuters integrated Salesforce Nonprofit Success Pack (NPSP) with NetSuite for its client, a leading global nonprofit. By customizing the Salesforce NPSP package and seamlessly integrating it with NetSuite without disrupting the existing system. This integration resulted in the elimination of manual efforts to map and track financials, manage financial insights, and determine where the fund is invested. Read this case study to learn how the integration of Salesforce and NetSuite has improved the financial accuracy, speed, and quality of work at a nonprofit.</div>

Salesforce-Netsuite Integration Improved a Nonprofit’s Lead-to-Invoice Process

CRM & ERP

E-Commerce

Mobile Apps

Web Portals & Apps

Human Resources departments are the backbone of any organization, handling everything from recruitment to employee engagement and compliance. In today&#8217;s rapidly evolving workplace, HR professionals are increasingly seeking innovative solutions to streamline their processes and enhance employee experiences. This is where a cutting-edge AI solution is needed.
<h2>How AI is Changing HR?</h2>
The landscape of Human Resources is undergoing a dramatic transformation, driven predominantly by advancements in <a href="https://www.webuters.com/the-future-of-artificial-intelligence-in-the-recruitment-process/" target="_blank" rel="noopener">Artificial Intelligence (AI)</a>. The integration of AI into HR practices is not just a fleeting trend but a significant shift, indicating a future where HR operations are more efficient, data-driven, and employee-centric. Here&#8217;s a look at some recent statistics and insights that showcase this evolution:
<ol>
<li>Market Growth: The HR market for AI is expanding at a breathtaking pace. From a valuation of USD 3.89 billion in 2022, it&#8217;s projected to surge to USD 17.61 billion by 2027, growing at a Compound Annual Growth Rate (CAGR) of 35.26%​​. This growth indicates a robust investment and interest in <a href="https://www.hireme.cloud/">AI-driven HR solutions.</a></li>
<li>CEO Confidence: A striking 66% of CEOs acknowledge the potential of AI in HR, ranging from automated recommendations for hiring to predictive insights on workforce growth​​. This confidence from top leadership highlights the strategic importance of AI in shaping the future of HR.</li>
<li>Efficiency in Recruitment: AI is significantly impacting recruitment processes. About 64% of HR professionals report that their companies’ automation or AI tools automatically screen out unqualified candidates, saving time and improving hiring efficiency​​. This automation allows HR teams to focus on more strategic aspects of their roles.</li>
<li>AI Adoption Across Company Sizes: AI and automation are being adopted at varying rates across organizations of different sizes. While 16% of employers with fewer than 100 workers use these technologies, the adoption rate jumps to 42% among companies with 5,000 or more employees​​. This variation suggests a <a href="https://www.webuters.com/gartners-top-10-strategic-technology-trends-of-2024/">growing trend towards AI</a>, even in smaller businesses.</li>
<li>Enhanced Employee Experience: According to studies, in 2023, HR leaders are expected to deploy emerging and historically underutilized HR technologies to enhance employee experience, improve recruiting results, and identify key skills gaps in the workforce. AI-driven skills graphs and skills ontology software are increasingly being used to identify and manage employee skills effectively​​.</li>
<li>Supporting Hybrid Work: AI technology is playing a pivotal role in supporting hybrid work models. There is a significant focus on using AI to train managers to manage by results and in deploying benchmarking tools to track the productivity and performance of hybrid workers​​.</li>
<li>Regulatory Scrutiny and Ethical Considerations: As AI continues to grow in HR, there is an increasing focus on regulatory scrutiny and the ethical use of AI. Companies are beginning to find real-world applications for generative AI in areas such as recruitment and engagement survey analysis, while also being mindful of the need for transparency and adherence to emerging regulations​​.</li>
</ol>
Statistics sources: ZoomInfo, SHRM, Research &amp; Markets
<h2>Why Customizable AI Solution for HR Efficiency?</h2>
Unlike generic AI tools, businesses can adopt customization AI tools that allows HR departments to build their knowledge base using diverse data sources such as PDFs, links, and cloud data. This customization ensures that the AI chatbot is not only relevant but also deeply integrated with the organization&#8217;s specific HR policies and procedures.
Key Use Cases for HR Departments
<ol>
<li>Automated Recruitment and Onboarding: Revolutionize the recruitment process by automating initial candidate screenings and scheduling interviews. For onboarding, the AI can provide new hires with tailored information packets, ensuring a smooth integration into the company.</li>
<li>Employee Self-Service Portals: Create self-service portals where employees can ask HR-related questions. From leave policies to benefits inquiries, the <a href="https://www.webuters.com/transforming-hr-procedures-the-emergence-of-pdf-chatbots/">AI-driven chatbot</a> can provide instant, accurate responses, reducing the workload on HR staff.</li>
<li>Training and Development: Identify training needs based on employee interactions and feedback. AI can also facilitate the creation of personalized development programs, enhancing the overall growth of the workforce.</li>
<li>Performance Management: The <a href="https://www.hireme.cloud/jd-generator">AI solution</a> can aid in the performance review process by collecting and analyzing employee performance data, providing insights that help in fair and effective appraisals.</li>
<li>Employee Engagement and Feedback: Conduct regular check-ins with employees, gather feedback, and provide insights into overall employee sentiment, aiding in creating a more engaged and satisfied workforce.</li>
</ol>
<h2>The Edge of Security and Integration</h2>
One of the most critical considerations for businesses when adopting AI in HR is the assurance of data security. Given the sensitive nature of HR data, which often includes personal employee information, choosing an AI solution with robust security measures is vital.
In addition to security, seamless integration with existing systems is crucial. By prioritizing security and integration capabilities, businesses can confidently leverage AI to revolutionize their HR practices, knowing that employee data is protected and the AI solutions are working in harmony with their existing HR infrastructure.
<h2>A Future-Proof Solution for Businesses</h2>
As organizations continue to navigate the challenges of the modern workplace, solutions like business specific AI chatbots are not just beneficial but necessary. By leveraging AI, HR departments can not only improve their efficiency but also provide a more engaging and responsive experience to their employees.
AI trained for specific business is a versatile solution, empowering organizations to craft tailored chatbots, educated on their unique business data across HR, finance, or training. It enables the creation of extensive knowledge repositories using diverse formats. Additionally, such chatbots facilitates the construction of distinct knowledge bases for varied applications or user groups.
These bespoke chatbots can be created swiftly, providing a unified solution that is fine-tuned to the unique aspects of each business. More than just a tool for automation, A business bots represent a significant step towards creating an integrated, AI-powered business environment.
A notable feature is chatbot&#8217;s commitment to security. This aspect not only safeguards information but also improves trust in the system&#8217;s reliability and effectiveness.
By leveraging AI, organizations can enhance their efficiency and responsiveness, ensuring that their AI solutions are not only sophisticated and tailored to their needs but also secure and reliable. It’s not just about automation; it’s about creating a more dynamic, responsive, and efficient HR ecosystem.
<h2>Conclusion</h2>
As we look towards the future, it&#8217;s clear that AI will play a pivotal role in reshaping HR practices. Organizations that embrace AI-driven solutions are poised to benefit from enhanced efficiency, improved employee engagement, and more strategic HR management. While solutions like ChatGPT like business bots represent one path towards this digital transformation, the key for any organization is to find an AI solution that aligns with their unique needs and challenges. Contact us today to explore the potential of AI in your HR department and to see how you can create a chatbot for your business.

HR chatbots

Why You Need AI-Driven Chatbots for HR Processes?

Welcome to the evolving landscape of e-commerce, where checkout optimization is increasingly recognized as a pivotal factor for success. <a href="https://www.irpcommerce.com/en/gb/ecommercemarketdata.aspx" target="_blank" rel="noopener">Statistics</a> reveal a promising trend: as of August 2023, the average e-commerce conversion rate has climbed to 2.03%​​. This incremental rise not only reflects a positive shift from the previous year but also showcases the second-highest rate since the notable increase during the holiday season of December 2022.
In this competitive environment, understanding and refining the checkout experience is not optional but essential for retailers looking to capitalize on every potential sale. This article aims to guide you through enhancing your checkout process to secure higher conversion rates and ensure a consistent, user-friendly experience for your customers.
<h2>Understanding Conversion Rates</h2>
Conversion rates in e-commerce are a pivotal measure of a business&#8217;s effectiveness in turning visitors into buyers. A <a href="https://www.webuters.com/maximizing-your-ecommerce-stores-roi-strategies-and-insights/">conversion rate</a> is essentially the percentage of visitors who complete a desired action, which, in the context of e-commerce, typically means making a purchase.
As of August 2023, the average conversion rate across e-commerce sites was reported at 2.03%​​. While this figure provides a general benchmark, conversion rates can vary significantly across different sectors. For instance, the arts and crafts sector boasts a conversion rate of 5.46%, while health and wellness products see a rate of <a href="https://www.oberlo.com/statistics/average-ecommerce-conversion-rate" target="_blank" rel="noopener">3.58%</a>​​. These numbers showcase the importance of industry-specific strategies to maximize conversions.
High conversion rates are indicative of an effective <a href="https://www.webuters.com/service/shopify-development">e-commerce platform</a> and checkout process that aligns with customer expectations, providing a seamless shopping experience. Understanding these metrics is the first step towards identifying areas for improvement and is crucial for businesses aiming to optimize their sales funnel and increase revenue.
<h2>Industry-Specific Conversion Rates</h2>
Conversion rates are not uniform across all industries in e-commerce; they can vary widely depending on the product or service offered. As of the latest data, certain industries stand out for their particularly high conversion rates.
<ul>
<li>The food and beverage industry leads with a conversion rate of 7.9%, reflecting perhaps the urgency and regular need associated with these products.</li>
<li>Consumer goods follow with a conversion rate of 4.82%, indicating a strong online presence and possibly a successful alignment with consumer buying habits.</li>
<li>Pet care and veterinary services, as well as multi-brand retail, show a robust performance with around 4.15% each, while fashion, accessories, and apparel complete the top sectors with a <a href="https://www.oberlo.com/statistics/average-ecommerce-conversion-rate" target="_blank" rel="noopener">conversion rate of 3.2%</a>​​.</li>
</ul>
These statistics are essential for businesses within these sectors to benchmark their performance and set realistic conversion rate goals. They also serve as a guide for where to focus optimization efforts, particularly in refining the checkout process to align with the unique purchasing behavior of their industry&#8217;s customer base.
<h2>The Checkout Experience</h2>
The checkout experience is where the customer&#8217;s journey culminates in an e-commerce transaction, and it&#8217;s a critical determinant of whether a sale is made or lost. A smooth checkout process minimizes obstacles and makes it as easy as possible for customers to complete their purchase.
<ul>
<li>This involves clear navigation, a simple layout, transparent pricing, and a variety of payment options.</li>
<li>Errors, complicated forms, unexpected costs, or a lengthy process can lead to cart abandonment.</li>
</ul>
Optimizing the checkout experience is about understanding and reducing these pain points, thus facilitating a quicker, more secure, and satisfying path to purchase for the customer. This focus can directly increase conversion rates, as a positive checkout experience is strongly correlated with repeat purchases and customer loyalty.
<h2>Technical Solutions for Checkout Optimization</h2>
In the digital age, technology plays a crucial role in enhancing the checkout process. Mobile optimization is paramount, as an increasing number of consumers use smartphones for shopping.
<ul>
<li>Ensuring that checkout pages are responsive and load quickly on mobile devices can significantly <a href="https://www.webuters.com/dont-let-abandoned-carts-be-a-pain-point-heres-how-to-reduce-them/">reduce cart abandonment</a>.</li>
<li>Payment processing technology also needs to be robust and flexible, offering a variety of payment methods including credit cards, digital wallets, and even cryptocurrency to cater to all customer preferences.</li>
<li>Employing technologies like auto-fill and one-click purchasing can streamline the process, making it faster and more user-friendly.</li>
<li>These technical integrations are essential for creating a checkout process that meets modern consumer expectations and drives sales.</li>
</ul>
<h2>Trust and Security</h2>
Trust and security are fundamental to the checkout experience. Customers need to feel confident that their personal and payment information is protected. Implementing SSL certificates, displaying security badges, and ensuring PCI DSS compliance are vital steps in building this trust.
Transparent communication about privacy policies and secure handling of data also reinforces customer confidence. When customers trust the security of a website, they are more likely to complete a purchase, making security not just a technical necessity but also a business strategy.
<h2>Personalization and Customer Engagement</h2>
Personalized checkouts can significantly enhance customer engagement and increase conversion rates. By utilizing customer data, e-commerce platforms can tailor the checkout experience to individual preferences, such as remembering payment methods, shipping addresses, and even suggesting related products based on past purchases.
Personalization makes the checkout process more efficient and enjoyable for the customer, fostering a sense of value and connection to the brand. Engaged customers are more likely to convert and become repeat buyers, making personalization a powerful tool for driving sales and building long-term customer relationships.
<h3>Bottom Line </h3>
Optimizing the checkout experience is essential for converting visitors into paying customers in the e-commerce landscape. A focus on technical solutions for mobile optimization and seamless payment processing, coupled with unwavering commitment to security, builds a trustworthy platform.
Personalization elevates the customer experience, leading to increased engagement and loyalty. If you&#8217;re seeking to enhance your checkout process and improve conversion rates, our team is equipped with the expertise and innovative solutions to help you achieve this goal. <a href="https://www.webuters.com/contact-us">Contact us</a> to explore tailored strategies that can transform your e-commerce checkout into a competitive advantage and drive your business forward.

checkout optimization

Transform Your E-Commerce Site with Checkout Optimization

With the global e-commerce market expected to reach $6.3 trillion in 2023 (Source: Insider Intelligence), the potential for profitability in this sector is immense​​. However, capturing a slice of this lucrative pie demands a strategic approach to maximizing your Return on Investment (ROI). Common challenges like inefficient marketing and poor customer experience can significantly impact e-commerce ROI. One pivotal factor in this landscape is the consumer&#8217;s expectations for a personalized, engaging, and seamless shopping experience across multiple platforms​
<h3 class="article-editor-content__heading">Identifying ROI Roadblocks</h3>
Challenges that impact ROI include:
<ul class="article-editor-content__bullet-list">
<li class="article-editor-content__list-item">
Poor Website Design and User Experience: A one-second delay in <a href="https://www.webuters.com/the-high-cost-of-slow-load-times-in-e-commerce/">page load time</a> can result in a <a class="article-editor-content__link article-editor-content__link" href="https://techjury.net/blog/conversion-rate-stats/" rel="noopener noreferrer">7% decrease in conversion rates</a>, demonstrating the critical nature of a seamless online experience​.
</li>
<li class="article-editor-content__list-item">
Rising Customer Expectations: To meet the sophisticated demands of consumers, e-commerce businesses must employ strategies such as after-sale surveys and social media monitoring to gather insights and adjust their offerings​​.
</li>
<li class="article-editor-content__list-item">
Inadequate Customer Service and Support: As per a survey by, AI-powered conversation intelligence company, Invoca, 76% of consumers will sever ties with a business after two poor service experiences, excellence in customer support is non-negotiable​.
</li>
<li class="article-editor-content__list-item">
Competition from Direct-to-Consumer (D2C) Brands: D2C brands have disrupted traditional retail with their innovative marketing strategies and community-driven product development, necessitating established e-commerce players to elevate their game​​.
</li>
<li class="article-editor-content__list-item">
Cross-Border Trade: As e-commerce becomes more globalized, challenges such as cross-border delivery, language barriers, and currency conversions arise. Addressing these can improve international customer satisfaction and boost sales​​.
</li>
<li class="article-editor-content__list-item">
Consistency Across Channels: An omnichannel approach requires consistency in messaging, product availability, and customer interactions. Maintaining a unified brand story across platforms can significantly enhance customer experience​​.
</li>
<li class="article-editor-content__list-item">
Data Security: Protecting customer data against cyber threats is crucial. Implementing robust security measures like PCI Data Security Standard compliance, encryption, and tokenization of payment credentials is essential for maintaining trust​​.
</li>
<li class="article-editor-content__list-item">
Mismanaged Inventory and Supply Chain Issues: The complexities of global supply chains can create significant roadblocks if not managed adeptly.
</li>
</ul>
<h3 class="article-editor-content__heading">Effective Strategies to Boost ROI</h3>
1. Optimizing Marketing Efforts for Better Conversion:
<ul class="article-editor-content__bullet-list">
<li class="article-editor-content__list-item">
Optimize for Mobile: Given that mobile shopping accounts for a significant portion of e-commerce sales, ensuring your website is mobile-friendly is vital for capturing this growing market​​. As per a 2023 report, mobile commerce accounted for nearly 73% of total e-commerce, so optimizing for mobile is no longer optional
</li>
<li class="article-editor-content__list-item">
Streamline Navigation: Simplify the browsing experience and ensure that the site is easy to navigate, decreasing the number of steps required for checkout​​
</li>
</ul>
2. Enhancing Website Design and Functionality:
<ul class="article-editor-content__bullet-list">
<li class="article-editor-content__list-item">
<a href="https://www.webuters.com/dont-let-abandoned-carts-be-a-pain-point-heres-how-to-reduce-them/">Reduce Cart Abandonment</a>: Optimize the checkout process by minimizing the number of pages, showing fees upfront, and allowing for easy edits to the shopping cart​​.
</li>
<li class="article-editor-content__list-item">
Leverage Explainer Videos: Utilize short, engaging explainer videos to convey product information quickly and effectively​​.
</li>
</ul>
3. Implementing Top-notch Customer Service Practices:
<ul class="article-editor-content__bullet-list">
<li class="article-editor-content__list-item">
Utilize User-Generated Content: Encourage and share customer reviews and testimonials to build trust and provide social proof​​.
</li>
<li class="article-editor-content__list-item">
Show Recently Viewed Products: Remind customers of items they are interested in to streamline the path to purchase​​.
</li>
</ul>
4. Streamlining Inventory and Supply Chain Management:
<ul class="article-editor-content__bullet-list">
<li class="article-editor-content__list-item">
Improve Product Photography: Use high-quality images to reassure customers about the quality of the products they are purchasing​​.
</li>
<li class="article-editor-content__list-item">
Add Social Proof: Display ratings, scarcity indicators, and reviews to boost buyer confidence and encourage purchases​​.
</li>
</ul>
5. Utilizing Technology for Efficiency:
<ul class="article-editor-content__bullet-list">
<li class="article-editor-content__list-item">
Deploy Trust Badges: Use trust badges to communicate security and reliability to customers, addressing concerns about payment and data privacy​​.
</li>
<li class="article-editor-content__list-item">
Offer Discounts and Deals: Provide incentives such as free shipping or discounts to reduce cart abandonment and increase conversions​​.
</li>
</ul>
<h3 class="article-editor-content__heading">Leveraging Technology for ROI Improvement in E-commerce</h3>
Utilizing Data Analytics for Informed Decision-Making: Data analytics is crucial for understanding customer behavior and optimizing sales funnels. Employing tools like Google Analytics can help in making informed business decisions and customizing user experiences based on data-driven insights​​.
Embracing Automation for Efficiency: Automation technologies streamline operations and enhance efficiency. For instance, chatbots can handle customer queries round the clock, improving response times and freeing up human resources for more complex tasks​​.
Investing in Mobile Optimization: With the prevalence of mobile shopping, having a mobile-optimized website is imperative to capture this market segment. It&#8217;s essential to ensure that the e-commerce platform provides a seamless shopping experience on mobile devices​​.
<h3 class="article-editor-content__heading">Bottom Line</h3>
Improving e-commerce ROI is an ongoing process, requiring constant refinement and adaptation to evolving consumer behaviors and technological advancements. With global retail e-commerce sales expected to exceed $6 trillion in 2023, the opportunities for growth are substantial​.
As the e-commerce landscape continues to expand and evolve, staying ahead of these challenges will be critical for maximizing ROI. <a class="article-editor-content__link article-editor-content__link" href="https://www.webuters.com/contact-us" rel="noopener noreferrer">Contact us </a>to develop personalized strategies that will take your e-commerce venture to new heights of profitability and customer satisfaction.

Ecommerce ROI

Maximizing Your Ecommerce Store’s ROI: Strategies and Insights

In the throes of digital transformation, navigating the future of technology has become a pivotal aspect of strategic business planning. As we step into 2024, Gartner’s top 10 strategic technology trends provide a blueprint for innovation and growth. These trends are set to shape the technological landscape, driving organizations to adapt and thrive in an ever-evolving digital era.
<h2>1. AI Trust, Risk, and Security Management (AI TRiSM)</h2>
AI TRiSM is a framework that guides businesses in responsibly managing AI models. It emphasizes the importance of controlling biases in AI decisions, enhancing fairness, and ensuring consistent model accuracy. This systematic approach to AI governance allows businesses to scale AI applications confidently while mitigating risks.
As artificial intelligence systems become more integral to business operations, AI TRiSM ensures the trustworthiness and security of <a href="https://wait.webuters.com/">AI applications</a>. This section would elaborate on the importance of ethical AI practices, risk assessment models, and the impact of AI TRiSM on decision-making accuracy.
<blockquote>Gartner highlights the substantial benefits of implementing AI TRiSM, noting that by 2026, enterprises utilizing these controls will significantly improve decision-making accuracy, potentially reducing faulty and illegitimate information by up to 80%.</blockquote>
<h2>2. Continuous Threat Exposure Management (CTEM)</h2>
Continuous Threat Exposure Management (CTEM) is a critical security strategy focused on aligning vulnerability assessment with business priorities. It involves understanding the attacker’s perspective to confirm exposure and remediation priorities. CTEM is not only about patching known vulnerabilities but also about identifying and mitigating unpatchable risks. This proactive stance is vital in an era where threats evolve rapidly, and traditional reactive security measures fall short.
CTEM represents a proactive approach to cybersecurity, emphasizing the need for continuous assessment of threats. The focus here would be on how CTEM can minimize the window of opportunity for attackers and the statistical benefits of implementing CTEM strategies.
<blockquote>Gartner predicts that by 2026, organizations utilizing CTEM will achieve a two-thirds reduction in breaches, underscoring its effectiveness in bolstering cybersecurity defenses.</blockquote>
<h2>3. Sustainable Technology</h2>
Sustainable Technology trend highlights the integration of digital solutions within an organization&#8217;s environmental, social, and governance (ESG) goals. It’s about leveraging technology not just for economic gains but also for the betterment of the ecosystem and society at large. This approach considers the long-term impact of technology choices, encouraging a balance between innovation and sustainability.
<blockquote>Gartner anticipates that by 2027, a significant portion of CIOs&#8217; compensations will be tied to the sustainability impact of their technology choices, reflecting the growing importance of sustainable practices in corporate strategies.</blockquote>
<h2>4. Platform Engineering</h2>
Platform Engineering represents the strategic assembly and management of self-service internal platforms that enhance the developer experience and streamline business value delivery. It allows developers to leverage reusable components and services for application development with greater autonomy. This discipline plays a crucial role in accelerating the pace of innovation and operational efficiency within software engineering organizations.
<blockquote>By 2026, Gartner predicts a widespread adoption of platform teams, signifying a major shift toward internal, scalable, and efficient development ecosystems.</blockquote>
<h2>5. AI-Augmented Development</h2>
AI-Augmented Development leverages artificial intelligence, including <a href="https://www.webuters.com/10-ways-generative-ai-can-revolutionize-your-ecommerce-experience/">generative AI</a> and <a href="https://www.webuters.com/artificial-intelligence-and-machine-learning-are-not-the-same-thing/">machine learning</a>, to assist software engineers throughout the development process. This trend is reshaping the landscape of software creation, enhancing the capabilities of engineers by reducing the time spent on coding and allowing a greater focus on more strategic tasks such as application design and <a href="https://www.webuters.com/why-modern-ui-ux-design-is-essential-for-your-business-in-the-digital-age/">user experience</a>.
<blockquote>By 2028, Gartner projects that a significant majority of enterprise software engineers will utilize AI-powered coding assistants, reflecting the profound impact AI is poised to have on the development world.</blockquote>
<pre style="text-align: left;">Also Read: <a href="https://www.webuters.com/gartner-top-10-strategic-technology-trends-for-2023">Gartner’s Top 10 Strategic Technology Trends for 2023</a></pre>
<h2>6. Industry Cloud Platforms</h2>
Industry Cloud Platforms (ICPs) are tailored cloud environments designed to meet the specific needs of various industries, combining Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS) capabilities. These platforms enable businesses to rapidly adapt to industry-specific demands and technological advancements.
<blockquote>Gartner forecasts that by 2027, more than half of enterprises will utilize ICPs to boost their business initiatives, marking a significant increase from less than 15% in 2023. This trend highlights the growing recognition of the value of customized cloud solutions in driving industry-specific innovation and agility.</blockquote>
<h2>7. Intelligent Applications</h2>
Intelligent Applications are advanced software systems infused with artificial intelligence capabilities, enabling them to adapt, learn, and act autonomously. These applications improve over time through interactions with users and data, offering personalized experiences and outcomes.
<blockquote>Gartner&#8217;s analysis indicates that by 2026, a significant portion of new applications will incorporate AI to create more dynamic and responsive user interfaces. </blockquote>
This trend suggests a shift towards more intelligent, data-driven application ecosystems that not only enhance user engagement but also drive more informed decision-making processes within businesses.
<h2>8. Democratized Generative AI</h2>
Democratized Generative AI refers to making advanced AI capabilities widely accessible, enabling users across various sectors to generate new content like text, images, and code. This technology trend is poised to transform creativity and productivity by automating tasks that typically require significant human effort.
<blockquote>Gartner predicts that by 2026, the majority of enterprises will have harnessed generative AI for production environments, a substantial increase from current usage. </blockquote>
This shift will likely empower a broader base of users to innovate and create, democratizing access to sophisticated AI tools and potentially reshaping numerous industries.
<h2>9. Augmented Connected Workforce</h2>
The Augmented Connected Workforce trend leverages technology to enhance human capabilities, creating a more connected and efficient workforce. This strategy involves the use of advanced analytics, employee skill enhancement tools, and intelligent automation to support and augment the capabilities of human employees. By embracing this trend, organizations can accelerate skill development and adaptability across a variety of roles, ensuring that their workforce is more resilient and prepared for the demands of a digital-first business landscape.
<blockquote>Gartner anticipates that such initiatives will significantly reduce the time required to bring employees up to speed in critical roles.</blockquote>
<h2>10. Machine Customers</h2>
Machine Customers are autonomous systems capable of acting as economic agents, engaging in transactions to purchase goods and services. This groundbreaking trend suggests that in the near future, businesses could be serving not only human consumers but also intelligent machines that operate independently. This shift has the potential to transform market dynamics and consumer behaviors.
<blockquote>Gartner’s projection is that by 2028, machine customers will account for a significant portion of the digital marketplace, indicating a need for businesses to prepare for a new kind of customer relationship and transaction model.</blockquote>
<h2>Bottom Line </h2>
As we stand on the brink of 2024, the strategic technology trends identified by Gartner are set to redefine our engagement with the digital world. These trends are not merely advancements but are the building blocks for a resilient and efficient future, fueling growth and innovation at every turn.
Are you pondering your next move in this tech-transformed landscape? Our expertise is at your disposal to craft a technology roadmap tailored to your organization&#8217;s unique journey toward digital transformation and beyond. <a href="https://www.webuters.com/contact-us" target="_blank" rel="noopener">Contact us</a>, and let&#8217;s embark on this path together.

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